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FAQ
All our boxes are posted at the same time each month. The cut off date for ordering is the 7th of the month and boxes are then sent out on 14th. If the 14th falls on a weekend boxes will be shipped on the next working day. If you place your order after the cut of date you will be top of our list for the next month's box!
Yes you can! We do one slightly larger box as a gift box as we think My Joy Box would make a great present such as at a hen party. The gift box contents remains the same no matter how many or how often you order. This is different to our subscription box as the subscription contents changes each month and by signing up for a longer period you make extra savings.
To save money! If you sign up for a longer subscription such as three months the monthly price of your box is less. You do not have to pay it all upfront and you will only be charged monthly. For example if you sign up for three months on the 21st of the month, you will pay one month upfront and then your payment card will be charged on the 21st of each month for the duration of your subscription.
Each box contains 5-6 items. These include a main toy/hero product, smaller pleasure items and self- care products. Please see the image gallery for examples of box contents. The boxes are carefully curated and the contents changes each month.
Due to the intimate nature of the subscription all boxes will be packaged very discreetly in plain, fully compostable mailer bags. Not even the delivery driver will know what is inside!
Of course we think My Joy Box is rather fabulous and we hope you do too! If you do have any problems whatsoever please let us know and we will do our best to put things right. Please use the 'Contact Us' page above or send us an email to Hello@myjoybox.co.uk